Shipping Policy

At Pawvant™, we are committed to delivering a smooth and reliable shopping experience for you and your pets.

Processing Time

Orders are processed within 1–3 business days after purchase. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times:

Australia: 5–15 business days
international:: 6–18 business days

Please note that delivery times are estimates and may vary due to factors outside of our control, including carrier delays, customs processing, public holidays, and unexpected shipping disruptions.

Tracking Your Order

Track your shipment progress here 

Customs & Import Fees

Customers are responsible for any customs fees, taxes, or import charges that may apply to their order. These charges depend on your country’s regulations.

Lost or Delayed Orders

If your order has not arrived within 30 business days, please contact our support team and we will assist you in locating your order.

Damages

if you receive damaged merchandise, please take a picture and email the picture to us at Pawvant.store@gmail.com right away. We will on replace damaged goods within 48 hours of receiving your order.

Contact Us

If you have any questions regarding your order, please contact our customer support team.